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WARRANTY & RETURNS

WARRANTY POLICY

1.    Skatebolt will provide a 6-month warranty to all our customers. Within this period, Skatebolt guarantees to help you solve any issues without additional charges excluding damage caused by inappropriate use of the boards.

2.    Within the period of our warranty, Skatebolt can send you parts of the boards to solve any quality issues for free. If you need to sendboard back to us for maintenance, please reach out to our service technicians.

3.    Warranty will not cover the normal wear and tear items, such as wheels and grip tape. Please note that any customization or alteration to the board will void your warranty. So please contact us immediately when you find any issues with the board.

4.    Fees will be charged for parts or repairs after the warranty expires.

5. Please specify the following things if you need maintenance service:

- The platform that you purchased the product via. (Amazon, this website, etc)

- Your order number

- Your name and email address that were used to place the order

RETURN & EXCHANGE POLICY​

1.    If you find any defects or quality issues with the board within 7 days after receiving it, you can either return it and get your full refund or request for a new board after you mail the defective one back to us.

2.    Before you mail the board back to us, you need to inform us the method of shipment and carrier, and SkateBolt will pay for the shipping fee.

3.    SkateBolt will not take return for any reasons other than quality issues of the boards found within 7 days of receiving the boards.

4.    After 7 days of receiving the boards, within the 6-month warranty, SkateBolt will help you repair any problems or mail you any parts you need (see warranty), but can no longer take return for any reason.

5. Please specify the following things if you need maintenance service:

- The platform that you purchased the product via. (Amazon, this website, etc)

- Your order number

- Your name and email address that were used to place the order

We reserve all the rights for the final explanation.